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Payment Policy

Payment Policy

Last updated: February 7, 2026

This Payment Policy applies to purchases made through Valenorwear, operated by Novestero.

Payment Methods

We accept commonly used payment methods made available at checkout. Available payment options may include major credit and debit cards as well as supported digital payment services. The payment methods shown at checkout are the only accepted methods for completing an order.

Payment Processing

Payments are processed securely through Shopify and its supported payment service providers. Payment details are handled directly by these providers in accordance with their security standards.

We do not store or have access to full payment card numbers. Only limited order and billing information required to process and manage orders is accessible to us.

Pricing and Currency

All prices are displayed in USD (United States Dollars) unless stated otherwise. Any applicable taxes, shipping costs, or additional charges are shown at checkout before the order is completed.

Payment Security

Transactions are processed using standard security technologies. When placing an order, your payment information is transmitted securely through encrypted connections.

Order Authorization

By submitting payment information, you confirm that you are authorized to use the selected payment method. Orders are processed only after successful payment authorization.

Contact Information

Store name: Valenorwear
Company name: Novestero
Company address: Kerkhofweg 6, 4761ET Zevenbergen, Noord-Brabant, Netherlands
Chamber of Commerce (KvK) number: 87473623
VAT number: NL004255238B83
Email: info@valenorwear.com

Customer support hours:
Monday–Friday | 09:00 – 17:00
Weekends | 10:00 – 16:00

CLEAR PRODUCT DETAILS

All essential product information is available on the product page before purchase.

CUSTOMER SUPPORT

Customer support is available to assist with questions about orders, products, or store policies. Contact details can be found on the contact page.

SECURE PAYMENTS

Payments are processed through secure and commonly used payment methods. All payment information is handled according to standard security practices.

30-DAY RETURN POLICY

Information regarding returns is available on the returns information page. Customers are advised to review the applicable conditions before completing a purchase.